Cuddalore police launch grievance redressal app for personnel
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The Cuddalore police, in affiliation with NLC India Ltd., have rolled out a cell app aimed toward redressal of grievances amongst all ranks within the pressure.
Though the district police have already got a grievance redressal session on Tuesdays, the division determined to overtake it in order that workers can flag a spread of points, together with these referring to service.
“The mobile app ‘Connect’ was developed in-house by NLC and the entire cost was borne by them. The app — the first for redressal of grievances of cops in the State — can also be extended to other districts”, Superintendent of Police (SP) M. Sree Abhinav advised The Puucho.
“This app is for police personnel of all ranks in Cuddalore district. Earlier, cops had to come to the District Police Office for various issues, including withdrawal of Government Provident Fund, leave, pay anomalies, seniority issues and allocation of quarters.”
“Now, grievances can be registered online through the Android app. After creating a user name and password, policemen can log in and file their grievance with a photo of the petition”, Mr. Abhinav mentioned.
The grievances shall be forwarded to the related sections and the SP will be capable to monitor the progress on his cell phone.
Police sources mentioned that the SP may also obtain an alert on his telephone if any grievance stays unsettled for greater than a month. The policeman who filed the grievance may also obtain periodic updates on the petition’s progress. A separate technical cell within the District Police Office will keep the record of petitions and their progress.
Mr. Abhinav identified that even nameless tip-offs and developments in police stations will be despatched via the app. This facility has been launched for those that don’t need to reveal their id.
At current, the app covers 2,462 police personnel within the district. It shall be up to date continuously and those that subsequently be a part of the district may also be added within the portal, the SP added.
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