Excise Department launches help desks for public
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Those in want of emergency providers might contact dept.
Joining arms with different uniformed forces throughout the State to battle the pandemic, the Excise Department has began district-level particular help desks which is able to take care of all emergency service requests from residents. Those who’re in want of transportation association for vaccination or another emergency wants can contact the division’s State-level help desk (04712-322825/9447178000) or district-level help desks.
The division launched the brand new initiative at the same time as excise officers are busy with enforcement actions towards illicit liquor commerce and drug trafficking within the wake of lockdown laws. Officials hooked up to the State-level help desk say the service will likely be accessible 24×7 and they’ll reroute misery calls to district-level help desks for speedy motion.
Separate help desks (9188458494/9495002270) have been constituted underneath the Vimukti de-addiction scheme for providing on-line counselling. Those affected by alcohol withdrawal signs could make use of the 24×7 service at freed from price. Professional counsellors from the Health Department have additionally been appointed to help the tele-counselling service.
Kozhikode Deputy Excise Commissioner Muhammed Newman says there was excellent response from the public after the launch of the district-level help desk (04952376762/2372927). “We are even getting calls from COVID-19 patients for hospitalisation and other medical support. For hospitalisation requests, we seek the ambulance support of the Health Department,” he provides.
Mr. Newman additionally factors out that there’s a flawless system in place to watch the actions taken on every request. “We are recording all calls for official verification purpose. The officers in charge of the help desk will be responsible for reporting the details of each action taken after attending the help desk calls,” he advised The Puucho.
Though the Department is busy with strengthening its area public assist actions, the rising variety of personnel put underneath quarantine has emerged as a problem. In Kozhikode district alone, there are actually 30 officers in house quarantine. Six of them are additionally COVID-19 sufferers present process remedy.
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