Fee dispute: Parents reluctant to give written complaints

Despite allegations from dad and mom that non-public faculties should not adhering to the federal government’s instructions to cut back tuition charges by 30%, the Department of Public Instruction has obtained solely a handful of written complaints.

The division had arrange committees on the taluk stage to resolve disputes over fee of charges. However, nearly all of the complaints they’ve obtained to date are oral. Parents are reportedly reluctant to put it in writing fearing that their kids will likely be focused at school.

While the federal government had issued an order stating that oldsters will pay solely 70% of the schooling charges for this educational yr and no different payment, many college managements should not keen to adjust to it.

‘ Not ground reality’

While some committees have obtained one or two written complaints, officers say it doesn’t mirror floor actuality.

“Despite school managements violating the order, parents are not willing to approach the committee as they fear that the school management may pressurise them. Parents fear that teachers will pick on their children,” stated an official.

An official who heads one in all these committees in Bengaluru North stated, “I got a written complaint from a parent who said that the school was demanding they pay the full amount for this academic year. But after two days, the parent said that he would pay the entire fees and wanted to withdraw his complaint.”

A father or mother whose college has charged full charges this yr stated, “We asked the school to refund the fees, they did not oblige. But we didn’t complain because we do not our child to be cornered in her class,” she added.

A Block Education Officer in Bengaluru stated that it might assist if dad and mom lodge complaints together with the payment receipts issued final yr and this yr. “If the fees collected this academic year is more than 70% of the tuition fee collected last academic year, then we will issue orders to the school to refund the fees not just to the parent who has complained but to everyone,” he stated.

‘Solve issue locally’

V. Anbukumar, Commissioner for Public Instruction, stated that officers on the taluk stage have been instructed to resolve the difficulty regionally. If dad and mom have paid greater than 70 % of the schooling payment for this educational yr, the federal government order states that they need to be refunded or the quantity adjusted with the charges for the subsequent educational yr.