Gulf Air to use IBS Software platform
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Gulf Air, the nationwide provider of the Kingdom of Bahrain, has chosen IBS Software as a companion to improve its Falconflyer loyalty programme (FFP) to meet the wants of travellers and increase expertise of its members.
IBS Software’s iFly Loyalty platform is predicted to remodel the Falconflyer programme for each shoppers and companions. Members will profit from a revamped cell app and a brand new buyer expertise designed to ship personalised presents and rewards.
Programme companions will profit from an accelerated onboarding course of and a brand new B2B engagement channel that may present new insights and information to help efficient companion administration. iFly Loyalty has been developed to flip information into actionable insights, enabling loyalty programmes to adapt to altering behaviour and shortly reconfigure their choices.
Multiple programmes
In addition, iFly Loyalty will present Gulf Air with the aptitude to run a number of loyalty programmes from a single platform. Anand Krishnan, Chief Executive Officer, IBS Software, mentioned in a launch that they had been working intently with Gulf Air to be sure that the system had the flexibleness required to change with the instances and met the wants of Gulf Air’s Falconflyers.
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